Tag Archives: Marketing

Smart Marketing to Eliminate Missed Sales

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Okay, so I go to the grocery store today and I am in the checkout lane. Impulse buy Hell, you’ve all been there. So, I’m looking at magazines and something catches my eye, hmm, Ronald Reagan at 100. Hey wait one damn minute! Ronald Reagan isn’t 100, he’s DEAD!!!!! Okay, so you must be thinking, oh that pesky National Enquirer, no my friend, this is LIFE magazine. They have done an entire special edition on a man who has been dead for…well, a long time!!

LIFE, really??? You can’t find anything else to put on the newsstand than an entire magazine devoted to a dead man? This really pissed me off. In fact, so much so that two hours later, I am sitting at my desk still seething and blogging about it. What the heck does it matter to me? It really doesn’t, not like you would think. It did, however, get me to thinking about how authors and publishers market books.

As a publisher, I try to be careful in my keywords and search options when marketing our books. I want people to be able to find them when they are looking for them. For example. We just released OUTWITTED, book two in the Sadie Witt Mystery series, by Beth Solheim. So how do you think we should make this book searchable? It’s about a senior citizen, female, who can see and talk to the dead. So I use keywords like seniors, afterlife, senior citizens, female sleuths, women slueths. It is set at a resort in Minnesota that is owned by two sisters who have a dog (Belly Lugosi) that plays pretty prominently into the stories. So I also use words like Minnesota, MN, dogs, dog lovers, mystery, mysteries, sisters, family business. All of these words would (or should) increase the chance of readers finding this book if they are searching any of these terms. This can only increase our chance of being discovered.

What is happening thought is that authors and publishers seem to want to get the most exposure they can, so they put in these random words that have nothing to do with the book because those words might lead to very active searches. I went into Kindle when I got home to see what mysteries with women sleuths were out there. I found some. But I also found J.A. Konrath? Women sleuth? Really? How about hard-boiled thriller. In my opinion Jack Daniels is a detective/cop, not a sleuth. I also found several Harlen Coben (Myron Bolitar, not a woman sleuth), Stuart Woods (Stone Barrington, so not a woman sleuth), James Patterson (Alex Cross, not a woman sleuth), J.R. Rain (Jim Knighthorse, not a woman sleuth), and numerous others who are not even close to being books about women sleuths. The ONLY thing I can figure these books have in common with that phrase is that the books actually have women in them. Many of them are dead, but they are women nonetheless.

Why does this matter? Well, to me, as a reader, it matters because it wastes my time when I go searcing for something specific and I have to wade through a bunch of crap (not that these books are crap, some of them are quite good, but that is beside the point right now) that is irrelevant to my search. It pisses me off in a big way that of the top 100 selling books at Amazon.com in the women sleuth category, over half of them are incorrectly catagorized. Where the hell are the actual books featuring women sleuths? It really irritates me that Beth Solheim’s book about a frisky 60+ woman who talks to the dead is not in that list because it has been bumped down by thrillers, police procedurals, horror, and all manner of other genre books that do not feature women sleuths, or in many case living women.

Authors and publishers note: If you want people to find your books when they are looking for a specific genre, you might actually want to mention those genres and keywords in your search functions. What happens if you don’t? You run the risk of pissing off the readers who are looking for something else and then I promise you, we will remember your names and in my case and that of many of my friends who I have whined to about this, we will not buy your books or suggest them to others just because you wasted our time and pissed us off.

Use your power for good when setting up the parameters for how readers find your book. You also should consider that if readers are looking for something tame and easy to read without having nightmares for months after reading, by misleading them into assuming that you told the truth when you classified your book as a woman sleuth book, you will lose that reader the first time your serial killer cuts out someone’s tongue and hangs in on a chain around his neck. I’m just saying.

As for you, LIFE magazine. What the hell are you thinking? Probably most of the info you killed however many trees to publish in this special edition about Ronald Regan at 100 can be found on the Internet or already in the library where more trees did NOT need to die. Come on!!!

My 10 Favorite Reasons Indy Stores Don’t Support Echelon

We love Klindt's Bookstore

Okay, lately there has been a lot of buzz about why Independent bookstores don’t support Independent Publishers and Authors. I thought I would take a moment and give you my 10 favorite reasons Indy stores don’t support Echelon. These are things that have actually been said to me by various Indy Booksellers across the country. I am not making these things up.

Now, before you get all up in my face for ragging on Indy stores again, please know that I will NEVER EVER single out a store by name who has been disrespectful to us. That is between us and them. I do, however, post this note with the following question: When did it become all right for one small business to be totally disrespectful to another small business because the other business is small? Really?

Am I cutting off my nose to spite my face with this post? I hope not. I am simply trying to make a point. Echelon Press has gone out of its way to work with Indy bookstores. We have been a member of various Indy Bookseller Associations, been to their trade shows, and told people to go to the Indy stores. What do we get in return? Most of the time we get insulted. I’ve said it before, I used to own an Indy store and I know what it’s like to try and stay in business. We have authors doing events where they sell 30-100 books. Tracy Carbone just had an event in a Borders (because her local stores don’t seem to want to support her) where she sold out of the 40 copies of her book in 20 minutes. She would have much rather given those sales to an Indy store, but none would have her. Special thanks to Borders Store #120 and their GREAT staff for a super event!

We WANT to sell books in Indy stores. So all you booksellers reading this and thinking badly of me. Take a minute and consider this. We want to sell books. You want to sell books. Why can’t we do it together?

So, here is my list.

10. Maybe when you’re a bigger company than you are now we might consider it.

What I should have said: So our 10 years in business, 200+ books published, and numerous awards and nominations aren’t enough for you to consider selling our titles in your 1500 sf. sf store?

9. I don’t like any of your books.

What I should have said: So do you get all your customers to sign a waiver stating that they can’t like a book if you don’t?

8. Indy publishers never offer real discounts or take returns.

What I should have said: um…yes, WE do! 45% and all titles are returnable.

7. We don’t have time to deal with all the returns.

What I should have said: Well, gosh how about we sell those books instead.

6. Nobody knows who you are so we know we won’t sell any copies of your books anyways.

What I should have said: That’s okay, no one knows about your store either, so you’re probably right.

5. We don’t support publishers who sell their books through Amazon.com.

What I should have said: If you promise to carry all of our books and sell as many as Amazon.com, we will take all our books down from their site. And furthermore, have you seen how many Indy bookstores are selling books through Amazon used venues?

4. You can’t be a real publisher because you don’t have offices in New York.

What I should have said: What the hell does that mean?

3. Our readers prefer to read books written by real authors.

What I should have said: So do the authors who write the books you sell use different words to write their books?

2. We don’t have room in our store for books by every fly by night publisher who thinks they know good books.

What I should have said: That’s okay, you probably won’t be around long enough to pay the invoice.

1. We only carry books by real publishers!

What I should have said: That’s okay, we only sell books to real bookstores.

I would like to take a minute to give a shout out to some Indy stores who do support Echelon Press and we love you for it!

Klindt’s Booksellers and Stationers
315 East Second Street, The Dalles, OR 97058
541.296.3355
www.klindtsbooks.com

Bob’s Beach Books
1747 NW Hwy 101, Lincoln City, OR 97367
541.994.4467
www.bobsbeachbooks.net

Children’s Book World
17 Haverford Station Road, Haverford, PA  19041
610.642.6274
www.childrensbookworld.net

The Sly Fox
123 North Springfield, Virden, IL 62690
217.965.3641
http://www.biblio.com/bookstore/the-sly-fox-virden

Decatur Book Festival Rocks

Well, it’s been a while I since I actually wrote a Blog post, so I thought this would be a good time to catch up. I won’t go into a lot of past stuff. Instead, I will start with this past weekend.

I drove down to Georgia for the Decatur Book Festival. For the fourth year I was fortunate enough to stay at Mary Cunningham’s house. Mary is the author of the acclaimed Cynthia’s Attic middle grade fantasy series. Staying at Mary’s house is like staying at one of the greatest B&B’s in the world. The house is lovely, the amenities are to die for, Mary makes the most awesome pasta salad, and her husband grills the most fabulous and awesome steaks ever anywhere in the world.

On Thursday Mary took me to her local writers’ group for an author event. I thoroughly enjoyed the presentation from M.L. Malcolm, author of HEART OF LIES at the Carrollton Cultural Arts Center (a LOVELY facility!) It was a really neat experience. Later that evening, the group went to dinner together at this lovely little restaurant called Little Hawaiian in downtown Carrollton. This was one of the BEST restaurants I have been to in a really long time. Tempura Shrimp with the own sauce and I had to stop myself from licking the little cup. For my main course I had the Hawaiian Noodle Bowl and I just cannot find words to describe it. WOW!!! Did I mention the bread and dipping sauce…sigh!

So brand new debut author Gale Borger from Wisconsin flew in for the festival and stayed at Mary’s house as well. We had such a great time. Gale’s first book, a humorous mystery called TOTALLY BUZZED is just great. She did such an awesome job selling to the adoring potential fans who visited our booth. I actually think she might be a natural.

Saturday at the festival Nick Valentino joined us. He was actually in town for DragonCon in Atlanta, but couldn’t resist seeing me. LOL I really was quite exhausted from having to sell Nick’s book (THOMAS RILEY). It almost got monotonous (just kidding—Nick is a sales dynamo and he has become somewhat of a rock star.) So, we are all standing around with almost nothing to do when romance author Betty Hudson comes flitting (she is just too darn cute) into our booth with a copy of her latest romance SLEEPING BOOTY in her hand. She was tickled to bits as she explains that after meeting Nick at the South Carolina Book Festival she was so taken that she simply HAD to write Nick and his book into her contemporary pirate novel. It was such a cool thing to watch as Nick reacted t her news.

And as if that wasn’t enough to keep Nick’s feet five feet off the ground, another gal strolls into the booth and asks Nick to sign her Kindle…right beneath her autograph from Charlaine Harris. You can actually find the video on Nick’s Blog.

So with all of the great things happening, you have to figure that there would be some not so good. The incidents were few, but pretty major for me.

First, let me thank the young teen boy who caught me and prevented me from cracking my head open as I fell down three marble steps when some old guy’s dog ran under my foot as I was stepping up. Here’s a hand gesture for the old guy who then turned around and snapped, “Ex-scuse me!” and stomped off like I had done something to him. JERK!

So then on Sunday I am walking back to the booth after visiting the local bookstores, The Little Shop of Stories, and I pass by this pub with tables outside. There are five guys (four White and one Mexican-I find this relevant) sitting there and one of the White guys says, and I quote, “Maybe if we could get all the niggers and Muslims together in that mosque at ground zero we could just blow it up and get rid of them all at once.”

To say I was flabbergasted would be an understatement. I just stopped, turned to them and said, “REALLY? Welcome to fucking American, you moron!” Come on people, do you really need to talk like that in public? If you want to be stupid, do it in your own space and don’t infect the rest of us your stupidity!!

So, as Sunday came close to an end, I was sitting in the booth ringing up a credit card sale and Sam Morton (author of the YA novel BETRAYED) walks up, stops, and with a serious look on his face he says, “You know, when you get in the bathroom and have to go really bad is NOT the time to discover you have your underwear on backwards.” I laughed so hard I snorted, like four or five times. I honestly didn’t think I could stop laughing. And bless his heart, his day didn’t get any better. He texted me later to tell me he had made it 50 miles out of Decatur , headed home, and he had a blow out and had been waiting for the repair truck for over an hour, and guess what…he had to pee. But he was confident that as soon as he dug his thingy out of his backward drawers the truck would arrive with spotlight glaring and lights flashing.

I think, though, that I can say that the very best part of the entire trip was watching my authors sell several hundred books to eager readers, readers of all ages. I have the most super duper authors in the world.

I want to thank the authors who attended for all their support and hard work.

Diana Black (WOOF: Women Only Over 50)

Gale Borger (Totally Buzzed)

Mary Cunningham (The Missing Locket, The Magic Medallion, Curse of the Bayou, The Magician’s Castle and WOOF: Women Only Over 50)

Sam Morton (DisaVowed, Betrayed)

Nick Valentino (Thomas Riley)